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AI Writing Marketing Copy: Best Practices and Pitfalls

Nov Fri, 2024
4 min read

The rise of Generative AI and Large Language Models (LLMs) like ChatGPT and Claude has revolutionized the way businesses create marketing copy. These tools have made it faster and easier to generate long-form content, but how do you get the most out of them? In this article, we’ll explore what AI excels at, where it still needs guidance, and how TruAgents can help you leverage AI for marketing success.

What AI is Good At

AI has several strengths when it comes to generating marketing copy. Here are a few key areas where AI shines:

  • Generating Content: AI's core function is content generation, and it does this well. With minimal input, AI can expand on a topic, creating detailed and relevant content.
  • Creating Structure: LLMs are particularly good at organizing content into readable formats. Whether it’s headings, bullet points, or step-by-step instructions, AI can structure your content in a way that’s easy to digest.
  • Following Basic Directions: When given simple instructions, AI can produce content that adheres to the rules you’ve set. This makes it a great tool for tasks like drafting emails or blog posts with straightforward guidelines.
AI Writing Marketing Copy: Best Practices and Pitfalls

What AI Still Needs Guidance On

While AI is powerful, it’s not perfect. Here are some areas where AI still needs human oversight:

Following Complex Directions

  • Subject Confusion: AI can sometimes get confused about who or what the subject of a statement is. If your instructions aren’t explicit, the AI might mix up who it’s addressing or what the focus of the content should be.
  • Competing Directions: Imagine a scenario where legal compliance requires strict rules, but marketing wants to maximize engagement. Without a clear hierarchy of instructions, AI might produce content that doesn’t meet either team’s needs.
  • Hallucination: A well-known issue in AI, hallucination occurs when the AI goes off-topic or generates content that doesn’t make sense given the prompt. This can be problematic, especially in marketing copy where accuracy is key.
  • Boundaries: AI needs clear boundaries to operate effectively. It’s up to the human operator to set these boundaries, ensuring the AI stays on-topic and adheres to brand guidelines.

Best Practices When Working with AI

To get the most out of AI for marketing copy, follow these best practices:

1. Structure Your Prompts

While plain English works, structuring your prompts in a more formal way can yield better results. Using formats like JSON, XML, or even markdown can help provide the AI with clear instructions. This ensures the content follows the intended structure and hierarchy.

2. Separate Sections for Instructions

Break down your instructions into different sections. For example, you could have a section for "hard rules" (non-negotiable guidelines) and another for "recommendations" (flexible suggestions). This reduces the risk of the AI violating important directives. If their is a rule hierarchy this needs to be made clear to the AI.

3. Build a Feedback Loop

AI isn’t perfect, and it benefits from feedback. Whether through human review or automated systems, having a pass/fail check that sends feedback to the AI can help refine its output over time.

4. Incorporate Data

One of AI’s greatest strengths is its ability to scale content generation. By incorporating rich data feeds about individual customers, you can create highly personalized marketing copy tailored to each person.

5. Use Corporate Knowledge Sources

AI can now access and incorporate company-specific information like offers, policies, and other corporate knowledge. This ensures that the AI-generated content is not only accurate but also aligned with your brand’s messaging and compliance requirements.

TruAgents: Your AI Copywriting Solution

While AI has made content generation faster and more scalable, it still requires good direction and oversight to be used optimally. That’s where TruAgents comes in. TruAgents is a cutting-edge platform that creates agent-based campaigns, providing human-like, autonomous, always-on agents that can communicate with customers in a two-way manner.

Why Choose TruAgents?

  • Personalized Campaigns: TruAgents helps you set up AI agents that can generate and respond to emails in real-time, creating a truly personalized experience for each customer.
  • Compliance Built-In: TruAgents ensures that all legal and compliance rules are codified and adhered to, so you don’t have to worry about AI-generated content violating any guidelines.
  • Scalability: With TruAgents, you can communicate with millions of customers simultaneously, without needing to hire more human employees.

Conclusion: AI Copywriting is Powerful, But Needs Oversight

AI has transformed the way we create marketing copy, making it faster and more scalable than ever before. However, to get the most out of AI, it’s essential to provide clear instructions, build feedback loops, and incorporate data and corporate knowledge. TruAgents has done the hard work for you, offering a platform that combines the power of AI with the oversight needed to create effective, compliant marketing campaigns.

Ready to take your marketing copy to the next level? Schedule a demo with TruAgents today and see how our AI agents can help you engage customers like never before.


Tags: #AIcopywriting #EmailAI #GenerativeAI #MarketingAutomation #TruAgents #PersonalizedMarketing #LLMs

Korash Hernandez

COO @ TruAgents

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